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MMSD

WATER IN BASEMENT

WHAT TO DO


WHY IS THERE WATER IN THE BASEMENT?

Watch this video by clicking here.

Water in the basement can be very dangerous.
1. Do not go into a basement with standing water. Electricity + Water = Danger.
2. Call your municipal public works department to report the problem. Emergency phone numbers for each municipality are listed below. Please contact your municipality first. If your municipality is unable to help you, call MMSD at (414) 282-7200.
3. Call your homeowners / renters insurance agent.
4. Wait for the water to drain out of the basement before entering. Or, call a qualified electrician to disconnect the power before you enter a flooded basement.
5. Take pictures or video of the contents in your basement before cleaning.
6. Begin cleaning. Make sure to disinfect any affected area with a bleach and water solution (four tablespoons of bleach per gallon of water).
7. Make a written record of the date and time the water in the basement started and ended.
8. Make a record of what was damaged with an estimate of the value.
9. Consider hiring a cleaning service.
* If you clean the basement yourself, be sure to wear appropriate protection, such as:
rubber boots and gloves.
* Anything that cannot be cleaned should be thrown out.


MUNICIPALITY DIRECTORY

 

Municipality Business hours After hours / weekends
Bayside 414-351-8811 414-351-8800
Brookfield 262-782-0199 262-782-0199 or 262-787-3700
Brown Deer 414-357-0120 414-371-2900
Butler 262-783-2525 262-783-2525
Caledonia 262-681-3900 262-939-3409
Cudahy 414-769-2216 414-769-2260
Elm Grove 262-782-6700 262-786-4141
Fox Point 414-351-8900 414-351-9900
Franklin 414-425-2581 414-425-2522
Germantown 262-250-4721 262-253-7780
Glendale 414-228-1710 414-228-1753
Greendale 414-423-2133 414-423-2121
Greenfield 414-761-5301 414-761-5374
Hales Corners 414-529-6140 414-529-6140
Menomonee Falls 262-532-4800 262-532-1700
Mequon 262-236-2913 262-242-3500
Milwaukee 414-286-2489 414-286-2489
Muskego 262-679-4128 262-679-4130
New Berlin 262-786-7086 262-782-6640
Oak Creek 414-768-7060 414-768-7060
River Hills 414-352-0080 414-351-9900
St. Francis 414-481-2300 414-481-2232
Shorewood 414-847-2650 414-847-2610
Thiensville 262-242-3720 262-242-2100
Wauwatosa 414-471-8422 414-471-8422
West Allis 414-302-8800 414-302-8000
West Milwaukee 414-645-6238 414-645-2151
Whitefish Bay 414-962-6690 414-962-6690