SOCIAL MEDIA POLICY

PURPOSE

Utilize the Milwaukee Metropolitan Sewerage District (MMSD) ​​​​​​social media accounts to build communication and trust with our stakeholders and visitors and to encourage participation through comments and feedback.

GOALS

The MMSD aims to effectively use Social Media to:

  • Provide information
  • Support community engagement and outreach
  • Support program campaigns and initiatives 
  • Frame the public conversation around issues central to the MMSD mission
  • Assist with recruitment efforts

Please be aware that when engaging with the MMSD through Social Media, you agree to the following:

The MMSD social media sites serve as a limited public forum and all content published is subject to preservation and disclosure in accordance with Wisconsin Public Record Law. The MMSD reserves the right, at any time and without prior notice, to deny access to the MMSD social media site to any individual who violates this policy. User-generated posts may be rejected or removed when the content includes any of the following:

  • incitement of violence or violent behavior,
  • defamation or spread of misinformation,
  • copyrighted or commercial material
  • fraudulent material or accusations, or
  • obscene or illegal material.

We do not allow information intended to compromise the safety or security of the public or public systems. You participate at your own risk, taking personal responsibility for your comments, your username, and any information provided.

The MMSD does not necessarily endorse, support, sanction, encourage, verify or agree with Third-Party comments, messages, posts, opinions, advertisements, videos, promoted content, external hyperlinks, linked websites (or the information, products or services contained therein), statements, commercial products, processes or services posted on any MMSD social media site.

RETENTION

Social media sites contain communications sent to or received by the MMSD and its employees and such communications are therefore public records.  

EMERGENCY POSTINGS

Social media sites are not monitored 24/7. If there is an emergency, contact 911.